EE is giving customers a FREE phone upgrade due to major switch off next year – check if you're eligible | The Sun

EE is giving some of its customers a free smartphone upgrade if they're affected by the 3G switch off next year.

The UK's mobile providers are planning to shut down the old network in 2024.

It means anyone with an older handset only capable of 3G will no longer be able to go online when they're out and about.

However, 3G is already very slow and most users can only just manage to use it online to send WhatsApp messages.

You'll still be able to make calls and texts.

Most customers will be unaffected as modern smartphones are both 4G and 5G capable.

Read more about EE

EE warns millions over 3 common bank-draining tactics every cyber thief is trying

EE warns its blocking up to 1million scam calls A DAY from international crooks

But anyone with a phone that's only 3G capable will need to upgrade.

EE has revealed that it will offer a free 4G-ready mobile phone to vulnerable people who are affected.

Or, they can claim a discount on a monthly plan if they would prefer to choose their own handset.

"Having adopted this approach for our pilot in Warrington and seen its success, we will now be rolling it out across the country to support those 3G customers who need it most," Greg McCall, Chief Networks Officer for BT Group said.

Most read in Tech


The six apps secretly sucking up your data and racking up your phone bills


People are just realising their Wi-Fi speed is boosted by installing major app


Millions of iPhone owners receive free upgrade TODAY – check if you’re eligible


Urgent warning for anyone who uses Google Chrome

"Retiring 3G means we can reuse the spectrum to strengthen our 4G and 5G experiences (which the majority of customers use every day) and make sure more communities have access to a fast, reliable and sustainable mobile network."

EE's nationwide 3G switch off will start from January 2024.

The company plans to complete the switch off across the UK by March.

Virgin Media O2, Three and Vodafone have all revealed their own plans too.

We pay for your stories! Do you have a story for The Sun Online Tech & Science team? Email us at [email protected]

Source: Read Full Article